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Answered 2012-04-30 05:57:39

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Why call center agents?

Because call center agents is a different among all agents,.

What is the responsibility of call center agents?

the responsibility of a call center agents is to give information to the customer.

Who are call center agents?

call center agents are secrets agents under a secret organisation if i say anymore i would have to kill you

What can you contribute in our company as a call center agent?

Call center agents need to have strong customer service skills. Employers expect agents to contribute strong communications and problem-solving skills.

Characteristic of a call center agent?

Call agents are usually very friendly and polite. In addition, call agents almost always speak clearly, as it is imperative that the customer can understand them.

What skills do you have that you believe qualifies you as a call center agent?

Call center agents have to keep a positive attitude and maintain focus in a competitive atmosphere.

In demand jobs in the Philippines?

Call center agents are always hiring in the Philippines.

What are the duties and responsibilities of a call center agents?

There are many duties and responsibilities of a call center agent. Customer friendliness and product knowledge are the most important.

Weaknesses of a call center agents?

a call center agent weaknesses are of being negative and easily get tired of coping with the right skills to the job applied.

What do call center agents do?

Call Center agents initiate calls to customers and prospective ones. The role they play is mostly towards marketing and research work. Some on the other hand are for customers helping clients with technical support.

What is the target market for coffee shops?

call center agents and people working in offices

Why do you want to apply as a call center agent?

A call center agent works in a quiet environment with other agents. You may want to apply as a call center agent due to the ability to help callers with their problems or answer questions about products.

Which is best inbound call center or outbound call center?

The major difference between an inbound and outbound call center can be derived on the way the calls are taken and made. In inbound process, calls are received by the agents sitting at the call center. Furthermore, in outbound call center, telemarketers make calls for the promotion purposes. Go4Customer gives services in both the call centres to their customers.

Why are you interested in joining a call center?

There are many reasons why someone may be interested in joining a call center. They may have been helped by a call center in their past for example.

What is call center and its function?

call center is generally a place where an outbound or inbound process runs for example customer service where in the provide 24x7 service is a call center.

What are flow out calls in Cisco IPCC?

A flow-out call is a call that is routed to another application within the routing structure. It may be voice mail, a different department, a different call center, etc. For example, if a call is initially routed to a specific group of agents (queue), but after 30 seconds you route it to voice mail, a different set of agents, etc., it will show as a flow-out call within the initial queue.

What are the difference between a call center agent a customer service representative?

The difference is that a call center agents talk to agents that work in one of the store locations, wherever the stores may be located, and the customer service representative talks to the customer, talk about their accounts,and other information.

Give example what do you want apply a call center?

challenge because first time to apply a call center agent.

Definition of domestic call center?

A domestic call center is defined as a call center only servicing the local community. An example would be of a local pharmacy. That company can have a local call center. However, someone in a different country would not be able to take their services. Hence, it is called domestic call center.

Pla give example of call center conversation?

i need how to talk to call conversation

Inbound and Outbound?

In call center industry. Inbound refers to incoming and Outbound referes to outgoing.Inbound Call Center:-Inbound call center is where incoming calls and customer queries are handled by the customer care representatives.Outbound Call Center:-Outbound call center is where Customer sales agents makes outgoing calls to new customers as well as existing customers. Outbound call centers are also used for lead generation.

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